Returns

HAZEL BOUTIQUE POLICIES

We understand that buying items online sometimes does not go as planned. Hazel Boutique gladly accepts returns for online store credit or exchange only, no refunds are given. We can only accept unworn items within 21 days of your original purchase date.

  • If 21 days have gone by since your purchase, unfortunately we cannot offer you a store credit or exchange.
  • After we receive your return, please allow 2-3 days for it to be processed. Once your return has been processed, a store credit will be issued to your account and sent via email.
  • You are responsible for paying your own shipping costs when returning an order. Shipping costs are non-refundable.
  • All of our Hazel Bracelets are made to order and are subject to a three week preorder. Choosing express shipping does not expedite the custom making process, only the shipping once your item is ready.
  • Any damaged Hazel Bracelets can be exchanged within one month of the purchase date with a receipt present. There is a $15.00 replacement fee per bracelet.
  • We suggest washing any merchandise on COLD with clear detergent and hang dry only. We are not responsible for any items damaged when washed or worn.

FINAL SALE ITEMS

  • All Black Friday / Cyber Monday sales are final sale. No exceptions.
  • All holiday apparel is final sale.
  • All items posted on sale or purchased with a discount code are final sale.

We do not accept returns/exchanges on the following items: Sale Items, Hats, Swimwear, Intimates, Jewelry, Vintage, and Hazel Home.

HOLIDAY POLICY

Our holiday return policy goes into effect starting December 2nd. Purchases made after this date will be eligible for return with receipt, as long as the item was not on sale and a discount code was not applied. The extension date for holiday returns will end on January 8th.

GENERATE RETURN SLIP

To Return Your Product: Send your return with your return slip to:


Hazel Boutique

Online Returns

1709 Rt 34, Suite 3,

Farmingdale, NJ 07727

Thank you
XO

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.